Frequently Asked Questions
Everything about buying, selling and redeeming 24K 999 Purity digital gold & silver.
DigiGold facilitates the purchase of physical bullion (bars of gold/silver) for as low as ₹1 with the ease of online access. You can request delivery as coins, bars or jewellery at your doorstep anytime, or sell the bullion back to us conveniently.
We offer 24K 999 Gold and 24K 999 Silver — i.e. 99.9% purity.
You can buy gold and silver for as low as ₹1, up to four decimal grams.
Prices quoted are exclusive of GST. The applicable 3% GST (CGST 1.5% + SGST 1.5%) is added at the final stage of a buy. Sell is not taxed.
There is always a small spread between buy and sell prices, varying with volatility, supply and market conditions. GST applies on buy but not on sell, which also contributes to the difference.
You can sell the gold/silver you bought from us at live market prices. For security reasons, metal cannot be sold until 48 hours after purchase.
Sale proceeds are credited to your verified bank account, typically within 3 working days.
Yes. As per regulations, a quick PAN-based KYC is required before buying, so we can accurately identify the owner of the metal stored in the vault.
Your physical metal is stored safely and is covered by insurance, held under an independent trustee on your behalf.
Request delivery as coins, bars or jewellery and it will be delivered to your doorstep. You can request delivery of gold from as low as 0.1 gram and silver from 1 gram.
We deliver across cities in India through secure logistics partners, typically within 10 working days.
Every article delivered is hallmarked by a government-approved hallmarking agency as per BIS guidelines.
Once an order has been successfully placed, it cannot be cancelled.
You can download the tax invoice for each buy from the Invoices / Buy history section in your dashboard.